Solutions

Built upon a 15 year foundation of fax server industry expertise, FaxCore is a leading provider of fax server automation solutions for enterprise organizations. With its Web-based interface, the company's flagship FaxCore 4361 provides a centralized system to automate fax communications and easily fax-enable business processes and other third-party applications. Additionally, FaxCore's powerful document server provides a way to significantly improve data and process workflow, offering powerful archiving and routing capabilities. FaxCore is a strategic partner of Brooktrout, the industry standard in intelligent fax hardware. The company is also a Microsoft Business Solutions Partner, which ensures seamless integration with Microsoft applications. . FaxCore provides advanced faxing functions by allowing Users to send and receive faxes with a standard issue browser such as Microsoft's Internet Explorer. The advanced fax controls such as preview the fax before sending, live monitoring of fax status, on-the-fly cover page selection, delayed send times, and other advanced features are available to Users without having to install any client software.

To send a document to both fax and email addresses with FaxCore. FaxCore has a built in SMTP email connection that allows a User to send a message to both email and fax recipients. Users can also take advantage of the FaxCore address books that allow them to store both fax and email addresses in one list which makes it easy to send information to people the way they prefer to receive it, either via fax or email, or both.

Print to Fax from any desktop application. To send a fax, Users can simply print the document to the FaxCore Fax Printer. The FaxCore Printer renders the print stream into a TIFF file at the desktop and then launches the FaxCore Send screen where the Recipient information is supplied, along with any additional comments to be placed on the Cover Page.

Send and receive faxes with Microsoft Outlook and Exchange. Faxes can also be sent and received from Microsoft Outlook. To send a fax, users create a new mail message, select a "Business Fax" address from their Outlook Contacts list, type cover page text in the body of email message, then attach the file(s) or documents they wish to fax. If the fax recipient is not set up as a contact, the following address syntax will result in the email being routed to the FaxCore fax server for delivery; [FAX:Bob Jones@1-800-555-1212]. Once the fax is sent, a delivery confirmation, or non-delivery in the event of a failed fax, will be sent to the user.

Accessing FaxCore from within Outlook. Microsoft Outlook allows for folders have link to a URL and display that web page as the default view within that folder. In order to fully exploit that feature, FaxCore has developed a special web page that has shortcuts into Inbox, Outbox, Sent Items and the Send Fax screens. By adding a FaxCore folder to Outlook, users can access all of FaxCore's advanced fax features right from within Outlook.

Store and attach frequently faxed documents in the FaxCore Document Server. FaxCore ships with a powerful document server that allows Users to create folders and upload documents that are frequently faxed and emailed. For road warriors this one feature alone will save countless hours of dial-up time used while the same document is sent from Outlook over a RAS connection. With the FaxCore thin client and document server, an internet connection is all that is needed to schedule fax and email transmissions.

Advance notifications of fax transmissions via email tell recipients that a fax is being sent to them. Modeled after the on-line shipping interfaces (such as FedEx or UPS), Users can have FaxCore send the fax recipient an email message alerting them that a fax is being sent to them. Additionally, if the fax transmission is unsuccessful, the recipient has the option of changing the fax destination phone number or generating a PDF or TIFF file that they can download to their desktop.

Features for the administrator

Pure Web based Administration of the FaxCore Server and User accounts. If you have internet access you can administer and monitor FaxCore servers anywhere in the world through a standard issue browser.
FaxCore Active Directory Connectors provide a non-intrusive way to create FaxCore User Profiles. Rather than extending Schemas or installing custom connectors that propagate additional attributes throughout the Organization, FaxCore utilizes LDAP Queries and timed synchronizations to create FaxCore User Profiles. Creating FaxCore User Profiles is simple. FaxCore will automatically create and update User profiles when performing a query of the Active Directory archive or subset defined in a specific distribution group.

Zero touch deployment with the FaxCore's thin client interface that doesn't require any Active X or Java plugins. The intuitive design of the GU I combined with the Quick Reference guide with lots of screen shots also minimizes training related issues.

Email integration added without installing any software on your Exchange 5.5,2000,2003 or Lotus Notes server. FaxCore was designed to be as non-intrusive as possible. To that end, we fax enable email servers by simply creating a new "Route" that directs messages destined for a Fax address to go to the FaxCore Server. A simple one minute setup on the mail server is all that is required to FaxCore enable the entire email system.

Independent and Open Standards based Database design. FaxCore ships with and ANSI compliant SQL database, making it easy to instantly Archive every fax that is ever sent or received by FaxCore. Additionally, if the standard reports don't meet a corporate requirement, the open database contains every attribute associated with the fax transmission being indexed, allowing for a multitude of report configurations.

A powerful Document Server, a design feature unique to FaxCore, segregates fax image storage from the email repository and core components. The Document Server provides access to all fax images via a standard browser interface. The FaxCore document server also provides automatic archival of all faxes sent or received. Once fax images are stored, every imaginable attribute of the fax is searchable: date, time, CSI, Caller 10, number of pages, ON IS, etc.

FaxCore is built native for Microsoft's .NET platform, allowing companies to fax-enable .NET applications with as few as 10 lines of code. The FaxCore SDK provides a rich set of .NET class libraries and Web Service interfaces to close the business loop with mission critical applications.

XML Interfaces. Use Microsoft's BizTalk Sever and other applications that have XML driven web service APls.

Fax device drivers are written with the new Brooktrout 3.x SDK. FaxCore supports the new generation Brooktrout TR1034 board. The Brooktrout TR1034 intelligent fax boards provide v.34 faxing (33.6 Kbps), color and high resolution faxing on a Universal PCI compliant card. The new 3.x Brooktrout API also provides advanced call control, logging and debugging capabilities not available to older fax server applications.

Server based Document Rendering performed by the FaxCore Rendering Service and/or native applications transforms common office documents (Word, PowerPoint, Excel, Visio, PDF, etc) into faxable content.

FaxCore's N-Tier design provides the separation and security demanded by organizations today. By separating distinct functions, enterprise security, scalability and fault tolerance can be implemented. FaxCore configurations can be broken up and segregated with router/firewall devices between the following network subnets:

+ Presentation Layer (liS Servers and FaxCore thin client)
+ Application Layer (Document Rendering, Fax Agent driving fax board resources) + Data Base Layer (providing fax & data storage, reporting and instant archival)

FaxCore is architected with the same web services design that popular on-line retailers use to provide scalable and fault tolerant Internet based services. FaxCore's architecture enables organizations to duplicate and spread critical system processes across multiple PCs. For example, rather than putting all fax boards into a single Server, spread them out over multiple PCs, each containing 50%, 25%, 20%, etc. of the fax boards and PSTN connections, thus eliminating single points of failure. This same concept can be applied to all of the critical fax server functions: Rendering, Document Storage, Presentation Services, and Event Processing.

Automatic fax delivery/inbound fax routing using the following methods: DID/DTMF/DNIS, line routing, Caller 10, CSID, plus an optional add-on module; Bar Code Routing.